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FAQ's

 

Q. Can I purchase PaperCut MF directly from PaperCut Software?


Q. Can I download PaperCut MF directly from PaperCut Software?

Q. What is the difference between PaperCut MF and other editions of PaperCut?

Q. Which multi-functional copier and printer models are supported?

Q. How much does it cost?

Q. Which user payment methods are supported and suitable for a school environment?

Q. Which user payment methods are supported and suitable for a university environment?

Q. What are the main benefits of using copier terminal over the copier's built in options?


Q. Where can the hardware / terminals be purchased?

 
Q. Where can I find information on embedded solutions?

Q. Do I need to issue cards to all my users?

Q. Can I install and setup the hardware myself?

Q. I have more questions.


Can I purchase PaperCut MF directly from PaperCut Software?


PaperCut MF is a supported solution, and is available for purchase from resellers who have the ability to offer local support and service. PaperCut MF resellers like Papercut-MF USA have been selected to ensure they can offer a high standard of service and support in their respective regions for both hardware and software solutions.


Can I download PaperCut MF directly from PaperCut Software?


Because PaperCut MF is specifically designed to integrate with multi-functional copiers and printers, value loaders and other devices, special hardware or installation services are sometimes required.

To get a trial version of  PaperCut MF you must visit our contact page and complete the form for access to our download page.

A full version of the Papercut MF Software is available on our password protected download page.

Papercut MF comes with a 40 day trial period with no restrictions.

 

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What is the difference between PaperCut MF and other editions of PaperCut?


PaperCut MF was specifically designed to extend the capabilities of other editions of PaperCut to monitor and control multi-functional copiers and printers, and integrate with payment services. These are features only available in PaperCut MF.


Which multi-functional copier and printer models are supported?


With the variety of tracking methods available, almost all copier and printer models are supported.

 
How much does it cost?


Prices are not published on the website as cost will vary depending on the model and make of your multi-functional copier or printer, your location, and the size of your network. Contact sales for a quotation designed for your site and organization.

 

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Which user payment methods are supported and suitable for a school environment?


Top-up / pre-paid cards are a simple, convenient way for schools to issue credit or extra quotas to users. The concept is very similar to using coupons or vouchers. No special hardware is required (other than a printer!), and students will find them easy to understand and use.

Credit card payments may be suitable if external access is provided for parents to make payments.

Integration with cashless systems is also available.


Which user payment methods are supported and suitable for a university environment?


Top-up / pre-paid cards are a simple, convenient way for schools to issue credit or extra quotas to users. The concept is very similar to using coupons or vouchers. No special hardware is required (other than a printer!), and students will find them easy to understand and use.

Users can make their own credit card payments using PaperCut's integration with 3rd party payment services.

Integration with cashless systems is also available.

 

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What are the main benefits of using copier terminals over the copier's in-built options?

 
The main benefits of the integrated PaperCut solution are:

  • Single set of accounts and account balances
  • Consolidated reporting
  • Centralized management of data, costs and access rules
  • Users access and use the copier using the same account selection process as they do for printers
  • Enhanced functionality and reporting across all copy and print devices from a single package
  • Enables a site to control all its copiers and printers not just one specific brand from a single package
  • The solution can remain even if the copier or printer is replaced.

Please visit the Copier / MFD Integration Tour page to see this in action.

 
Where can the hardware / terminals be purchased?


Contact sales for all your hardware terminal inquiries.

 

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Where can I find information on embedded solutions?


Multi-functional copiers and printers are getting "smarter" with every generation. Most devices now have LCD touch screens and the ability to run custom applications. We have recognized this change and are working with some of the leading manufacturers to run PaperCut MF software directly on the multi-functional copier or printer itself.

 

Read more>

 

Do I need to issue cards to all my users?

 
No. PaperCut is able to authenticate users using a number of different methods including:

Keypad Entry


The system requests the user to enter their unique ID and optional secret pin.
 
Card Swipe


The system will accept a number read from a card. The terminals support a number of different card types from magnetic stripe to barcode to proximity (HID and MIFARE) cards.
 
Organizations with existing issued employee/student cards should consider the card option, while others may find ID numbers the most convenient. The ID or card numbers are stored in the PaperCut database and are entered manually or via a text file import out of another system or list.

 

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Can I install and setup the hardware myself?


Unfortunately for most of the copiers currently available the answer is no. Contact sales and we can assist with installation, on site and remote installation services are available.

 
I have more questions.


Please check our PaperCut Knowledge Base you may find your question answered there along with other useful information. Also contact sales for further information.